Fleet Manager

ABOUT THE ROLE

This position is responsible for being the first point of contact for all customer requests. The role is also responsible for pro-actively managing and reviewing the portfolio of customers allocated and seek opportunities to maximise business renewal and organic growth.  It supports Relationship Managers to review and administer the portfolio of customers through delivery of outstanding customer service and demonstrating an understanding of the customers' needs. 

TASKS AND RESPONSIBILITIES

• In consultation with the Relationship Manager, proactively manage the portfolio of customers to deliver professional fleet management services and be the primary day to day contact accountable for the resolution, allocation and follow through for all client requests, ensuring client contractual obligations and KPIs are met, and measurements are available if requested
• Capture all business potential of client...