Fleet Butler Experience Manager

Qualifications: Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred. Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output through remote supervision. Ability to conduct training sessions at all levels including one on ones and large groups. Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse housekeeping operation by navigating through a changing work environment. Excellent fluent English (verbal and written). This also includes giving and receiving instructions in verbal and written forms and effectively and efficiently engaging with guests and crew members. Duties and Responsibilities: Elevates and advances Butler service standards fleet-wide. Drives consistency in refined, intuitive, and highly personalized service delivery. Strengthens the professional identity, c...