Full-time
Five9 Platform Admin & Workforce Analytics Lead
Posted by ibex. Pakistan • Karachi Division, Sindh, Pakistan
About the Role
A leading contact center solutions provider in Karachi is seeking a Five9 Platform Administrator & Workforce Analyst. This role focuses on ensuring platform stability, performance, and workforce management insights to enhance operational efficiency. The ideal candidate will have expertise in Five9, strong system administration skills, and practical experience in workforce management. Responsibilities include optimizing system performance, generating reports, and providing actionable insights to improve contact center operations.
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