First-line Support Specialist (E)

The successful candidate

, as required, will transport assets and equipment in their own vehicle as well as Board rented vehicles. Responsibilities Provide timely day-to-day first- level customer services support to staff, students and visitors during and outside of normal working hours as required, choosing from a variety of tools and contact methods, including, ITServiceDesk, remote management, telephone, email, self-service and face-to-face to suit customer needs. Provide daily support and services related to physical and digital technology including asset acquisition, inventory control, processing, and on-going support and service throughout the asset lifecycle, that includes (but not limited to) end user technology, library resources, infrastructure, telephony, user access and application resources, that include Student Information System(s), Ministry Reporting, Assessment and Achievement Systems, GSuite, Integrated Library Systems, WordPress, PD Place, Desire...