First Line Analyst - Multiple Languages

Location: Spain - Barcelona | Job-ID: | Contract type: | Business Unit: Others

First Line Analyst - Multiple Languages

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.

In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems.

The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems.

Responsibilities

• Answering and support queries via tools, phone and email, keeping dai...