Fire & Security Coordinator – Cambridge - £40K

Fire & Security Technical Service Coordinator – Cambridge - £40,000

We are currently working with a well-established Fire & Security company who are looking to recruit an experienced Service Coordinator to support their service department. This is an office-based role coordinating engineers and managing reactive and planned works across fire and security systems.

Package:

£30,000 - £40,000
Office based role
Monday – Friday | 8am – 5pm
21 days holiday + 8 bank holidays
Duties:

Scheduling and coordinating engineers for reactive call-outs and PPM visits
Managing emergency call-outs and prioritising jobs to meet SLA response times
Being the main point of contact for clients, ARCs and engineers
Handling URN enquiries and service requests
Updating job progress and maintaining service records for audit purposes
Liaising with clients regarding remedial works following fire risk assessments
Processing quotes and following up fo...