Full-time
Fintech L1 Support Specialist: Client & Tech Troubleshooting
Posted by Switzerland • Lugano, Tessin, Switzerland
About the Role
A leading fintech company in Lugano is seeking a L1 Technical Support Specialist to join their technical support team. The ideal candidate will provide professional first-level support to clients, handle support tickets, and escalate complex issues. Strong technical proficiency, troubleshooting skills, and fluency in English and Italian are required. The role offers a collaborative environment with a focus on continuous learning and improvement.
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