Field Services Manager at Upstream Data

Lead field service operations as the Field Services Manager at Upstream Data in Lloydminster. Oversee maintenance planning, customer relationships, and team performance in this critical role.

The Field Services Manager will coordinate all field service activities, focusing on preventative maintenance and service calls. With over 15 years of experience in mechanical operations and a strong leadership background, you will manage a technical team to ensure high efficiency. You will foster customer satisfaction by effectively managing communication and addressing concerns post-service.

Key Responsibilities:
• Forecast and schedule preventative maintenance requirements
• Optimize service callouts for cost efficiency
• Administer warranty claims and maintain service records
• Follow up to ensure customer satisfaction
• Lead and mentor field service team members

Requirements:
• 15+ years in field services or maintenanc...