About the Role
Job Title: Field Services Engineer
Location: Onsite / Manufacturing Site PUEBLA
Work Environment: Fast-paced, high-performance manufacturing environment
About the Role
We are looking for a Field Services Engineer . This role requires strong technical expertise, excellent customer-facing skills, and the ability to work independently in a demanding, fast-paced environment while supporting high-profile end users.
Responsibilities and assignments
Key Responsibilities
- Provide onsite customer service and technical support to final users and key stakeholders.
- Operate in a Field Services environment , supporting local plant operations.
- Handle difficult or high-demand customers with professionalism and a service-oriented mindset.
- Manage and track incidents and requests through ticketing systems .
- Plan and manag...
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