Field Service Technician - Technicien de service sur site - Québec

Field Service Technician – Quebec

Entrust, an identity‑centric security solutions provider, is looking for a Field Service Technician to provide preventive and emergency maintenance on Entrust equipment installed at customer sites.

Key Responsibilities

• Perform electronic and electromechanical troubleshooting, diagnosis, and repairs on systems including mechanical embossers, thermal image application units, laminators, magstripe/chip data writers, laser engravers, and ultraviolet curing systems.
• Conduct routine tasks: cleaning rollers, sensors, cavities; calibrating sensors and data readers/writers; adjusting hardware/software settings; evaluating and replacing worn parts (motors, belts, bearings, sensors).
• Use test equipment (voltmeters, laptops) and hand tools (screwdrivers, pliers, wrenches).
• Maintain trunk inventory and submit accurate service reports using dispatch systems.
• Respond to service calls prom...