About the Role
Purpose:Independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. Candidates require a strong work ethic to complete a task efficiently with minimal supervision. Individuals will serve as an in-field representative for the dealership to provide service solutions. Communication skills required to clearly articulate aspects of work being performed to a customer in a courteous and effective manner.Key Responsibilities:Perform diagnostics and repairs on John Deere equipment and technologyPerform diagnostics and repairs on allied equipment and technology brandsPerform diagnostics and repairs in the field as requiredMaintains accurate inventory of parts kept in stock on service vehicleMentors Service Technician and Apprentice TechniciansIdentify and communicate solutions for customer service opportunities in area of responsibilityAccountable for billable time and assigned work ordersResponsible for complete...
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