Field Service Representative

Coverall is one of the largest franchisors of commercial cleaning businesses in the world, supporting over 8,000 Franchised Business Owners who service more than 40,000 customers in 90 markets. We’re a leader in the industry with over 30 years of innovation and expertise. Coverall is dedicated to nurturing a collaborative, fun and high-performance culture that inspires the very best from its 500+ employees. If you’re looking to hit the ground running and make an impact on the business while accelerating your career, we want you!

The Field Service Representative (FSR) provides essential support to the Operations Department by providing excellent customer service to all customers and franchise owners. The FSR will coordinate the proper delivery of information relating to any customer accounts from Sales to Operations. The FSR handles incoming customer calls and provides timely feedback of any customer concerns to Franchise Owners. The FSR is responsible for conducting cus...