Field Service Engineer

**In this Role, Your Responsibilities Will Be:**

**•** Provide site service to installed based customers

• Provide emergency service to customers

• Provide technical support standards and best practices to customers

• Manage products recall/replacement

• Reports progress and technical problems to service manager

• Communicate technical problems to factory teams

• Co-work closely with all BU team members

• Pro-actively identifies potential quality and efficiency improvements within assigned work

• Manage the timesheet and service schedule

**Who You Are:**

• You ensure the effective management, implementation, and successful completion of all services assigned to the team.

• Customer Focus. Build strong relationships with customers and satisfy customer-centric solutions

•Collaborates closely with Customer, Sales, Inside Sales Engineer, PMO, Finance, Logistics, Compliance,...