Field Service Engineer Trainee

Job Title

Job Description

Job Responsibilities:
• Provides technical support and troubleshooting to customers, accurately diagnosing issues and implementing solutions while adhering to regulatory guidelines and company protocols.
• Assists in the installation, maintenance, and repair of products, ensuring compliance with safety standards and effective functioning of equipment.
• Completes work with limited supervision and autonomy, setting priorities for own work based on general guidelines and develops substantial understanding of the job and applies knowledge and skills to complete a wide range of dissimilar tasks.
• Documents all service activities, including diagnostics, resolutions, and parts used, utilizing the Service Management System to maintain detailed and accurate records.
• Handles customer inquiries and complaints professionally, offering effective solutions...