Field Service Engineer

Job Title

Job Description

Field Service Engineer

In this role, you have the opportunity to
Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This role is important in ensuring long-term customer satisfaction and loyalty, playing a key role in expanding service and sales operations.

You are responsible for
• Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality.
• Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty.
• Meet all KPI requirements to ensure effective implementation of service processes and quality.
• Support sales business
• Participate in training and develop relevant knowledge and skills, and pass the c...