Field Service Engineer

Our team of Service Area throughout Peru and Bolivia, ensuring customer satisfaction with our measuring instruments. To strengthen customer support in Peru and Bolivia, we are looking for additional team members.

Job Description

We are looking for a technically skilled and customer-focused Service Engineer to deliver high-quality technical support and field service for our analytical instruments. This position plays a critical role in ensuring instrument performance, customer satisfaction, and the identification of commercial opportunities through proactive service engagement.

• Provide technical support to customers via phone and email.
• Perform on-site diagnostics, maintenance, and repairs of instruments.
• Evaluate malfunctioning instruments and prepare cost estimates for repairs.
• Conduct factory calibrations to ensure instruments meet performance standards.
• Deliver on-site customer training on proper operation and mainte...