About the Role
Job Description
- Field Service Engineer, will attend Service calls in the state of West Bengal.
- Travel to customer locations to service equipment
- Perform routine maintenance on equipment and systems
- Analyse and troubleshoot technical issues
- Provide training and support to customers on how to operate and maintain equipment
- Document service and installation actions by completing forms, reports, logs and records
- Manage customer satisfaction through effectively meeting customer needs and ensuring compliance with company and regulatory standards
- Ensure the safe use of equipment by adhering to safety procedures and regulations
- Keep technical knowledge updated by attending educational workshops, reviewing publications and participating in professional societies
- Collaborate with technical teams and share information across the organization
- Maintain parts inventory and order any necessary parts or su...
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