Full-time

Field Service Engineer 1

Posted by Atlas Copco • Shanghai, Shanghai, China

📍 Shanghai, Shanghai 🕒 March 01, 2026

About the Role

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The Role

Duties and responsibilities include, but are not limited to:

  • Work independently on troubleshooting, problem solving, installation, calibration and maintenance in the field;
  • Work independently on troubleshooting,maintenance and repairing in onsite/internal workshop;
  • On time and correctly report working activities and time duration;
  • On time and correctly report customer visit activities with customer signature;
  • Keep good communication with customer;
  • Follow up customer open issues until it closed;
  • Response for SCA/Henrob/FDF Systems warranty claim;
  • Response for SCA/Henrob/FDF Systems quality information collection and quality problem report;
  • Raise red flags when there is business and technical risk;
  • Owner self personnel development in the company;
  • Fix assets, safety PPE and fire protection equipment management;
  • Phone support customer o...
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