Field Engineer- Software Support

Implementation and Application Support

• Implement software packages at customer sites

• Respond to and troubleshoot all customer software issues for G+D SWS products.

• Ensure that all issues are resolved to the customer satisfaction within the contracted SLA times. Provide onsite assistance as required.

Technical Skills:

• Installing, configuring and administering/managing IBM WebSphere Application Server 9.x (WAS), Jboss EAP 7.x and IIS

Proficient with war, ear application deployment in Java EE Application Servers environment.

• Deep understanding of JDBC and JMS connection management within WebSphere, Jboss

• Experience with .NET application installation and deployment

• Configuring and integrating applications with database (MS SQL and Oracle), LDAP, Core Banking and 3rd party applications

• Understanding of networking and network standards/protocols, such as DHCP, DNS, SSL...