About the Role
SciNova are supporting an international Biotech scale-up who are pioneering industry-leading advancements in diagnostic kit production for both molecular and antigen/antibody testing + NGS clinical assays and library prep work stations. Our client is searching for scientific-minded yet commercially driven professional who thrives in working in multi-cultural, fast-faced environments where no two days are the same. This is a multi-faceted position where you will be responsible for driving customer satisfaction, offering technical support and supporting the sales function throughout Europe.
Role responsibilities:
- Provide technical support to customers, addressing inquiries related to product use.
- Assist in troubleshooting and resolving technical issues to ensure customer satisfaction.
- Conduct on-site visits and virtual training sessions to educate customers on product applications.
- Collaborate with the R&D team to contrib...
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