Field Application Engineer (Junior / Senior)

Responsible for equipment setup, commissioning and debugging for optical communication testing equipment (e.g. oscilloscope, bit error rate tester, etc.)

Handle equipment delivery, installation, buy-off and provide technical support at customer site

Provide feedback to R&D team on improvement points, customer feedback and on-site issues

Maintain close communication with customer engineers and record any change requests

Conduct technical training for customers on equipment operation

Handle equipment troubleshooting, abnormal issue resolution and after-sales service

Work location based in Malaysia with frequent overseas travel to USA, Taiwan and Thailand.

Job Requirements:

Bachelor’s degree or above in Engineering (Mechanical / Electrical / Automation or related disciplines)

Proficiency in Mandarin is required to liaise with headquarters, along with good command of English and Malay.

Experience in...