FBS Tier 2 (L2) Support Analyst

Overview

Capgemini is seeking a Tier 2 (L2) Support Analyst for a top 10 US Insurance Carrier.

Our client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our client is part of one the largest Insurance Groups in the world.

Join a high-impact team at the forefront of digital transformation in the life insurance space. We specialize in incident and problem management for a modern, cloud-connected workforce—ensuring every customer interaction is seamless, secure, and compliant.

As a Tier 2 Support Analyst, you’ll be a key player in maintaining the stability and performance of our digital life insu...