F&B Supervisor

**Description:**

**General Responsibility**

1. Oversee all front and back of the house house restaurant operations.
2. Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.
3. Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.
4. Always present a clean and tidy appearance in accordance with the hotel’s grooming standards.
5. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
6. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues
7. Maintain quality control for all food and beverage.
8. Be reliable and ensure you and all team members are at work on time.
9. Project future needs for goods, fruits, beverage staionary ,cleaning product order ac...