Permanent

F&B Reservations Agent

Posted by Shangri-La • Hong Kong, Hong Kong, Hong Kong

📍 Hong Kong, Hong Kong 🕒 February 28, 2026

About the Role

About Us


Find Your Shangri-La in Shangri-La.


Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.


Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.


Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role


As an F&B Reservations Agent, you will be focusing on delivering exceptional dining experiences by ensuring timely, courteous and professional service.

Key Responsibilities

  • Manage the restaurant booking process and handle guest inquiries / complaints professionally.

  • Coordinate with the F&B Team on special events, festivals and promotions.

  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Shangri-La.

    Apply Now