About the Role
As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.
Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
Restaurant Captain Duties and Responsibilities:
Always greet and welcome guests promptly in a warm and friendly manner.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Ensure guest are serviced within specified time.
Has a good knowledge of menu and presentation standards.
Able to answer any questions regarding menu and assist with menu selections.
Record transaction / orders in Point of Sales systems at the time of order.
Communicate with the kitchen regarding...
Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
Restaurant Captain Duties and Responsibilities:
Always greet and welcome guests promptly in a warm and friendly manner.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Ensure guest are serviced within specified time.
Has a good knowledge of menu and presentation standards.
Able to answer any questions regarding menu and assist with menu selections.
Record transaction / orders in Point of Sales systems at the time of order.
Communicate with the kitchen regarding...
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