F&B Captain

Key Responsibilities

• Supervise and coordinate daily operations of the assigned F&B outlet.
• Lead and guide F&B Attendants to ensure smooth and efficient service.
• Welcome guests, assist with seating arrangements, and ensure a personalized dining experience.
• Monitor service standards, food presentation, and guest satisfaction throughout operations.
• Take food and beverage orders accurately and ensure proper service sequence is followed.
• Handle guest requests, feedback, and complaints professionally and promptly.
• Conduct pre-service briefings and ensure team readiness before each shift.
• Coordinate with the kitchen, bar, and other departments to ensure seamless service delivery.
• Assist in upselling menu items, promotions, and hotel facilities to maximize revenue opportunities.
• Ensure cleanliness, hygiene, and proper setup of dining areas before, during, and ...