About the Role
Single Point of Contact (SPOC) for the Client
- Ensure a high level of client satisfaction, establish and manage the service delivery team, deliver key initiatives, and maintain consistency in processes, systems, and reporting.
- Ensure efficient and consistent operation of all facility activities to meet contractual obligations with respect to the scope of work portfolio throughout.
- Achieve the client’s outsourcing objectives of cost savings, high quality, consistency, and risk management.
Manage Site Operations
- Assist in the implementation of industry best practice operations.
- Conduct site inspections and assessments to ensure building procedures and performance measures are maintained.
- Seek ways to constantly reduce costs and improve operational standards.
- Maintain premises in neat and good working condition at all times.
- Provide FM support for meeting room bookings where re...
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