Expert Technical Customer Support Advisor

Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?
The holder of the role is a multi-product specialist, with technical competencies, responsible for handling and resolving the raised issues in the shortest time possible. The holder should also possess leadership abilities as well as excellent customer management skills.

Responsibilities & Deliverables
Your deliverables will include, but are not limited to, the following:

• Respond to customer requests, whether they are reported issue...