Full time

Expert On-line - Fixed-term Contract

Posted by Valmet • Bologna, Emilia-Romagna, Italy

📍 Bologna, Emilia-Romagna 🕒 March 01, 2026

About the Role

Valmet is looking for an Expert On-line to join our team in Bologna office on a 1-year temporary contract to receive customer's request promptly inherent in machinery issues, verify and resolve properly problems by remote. After a period of training on the job, the role works independently to complete given tasks.

Key responsibilities:

  • Collect customer requests inherent the issues to be resolved

  • Remote assistance and customer support for resolving issues

  • Supervise, update of software and correct working parameters

  • Update online machinery software

  • Foster the development and continuous proposal of services, as well as the transformation of customer requests into performance improvement opportunities

  • Consolidate an proactive service on the installed base machinery

  • To succeed in this role you should have or be:

  • Degree in Automa...

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