Expert Collections Account Manager - Bilingual

Become a key player at RB Global as a Bilingual Collections Account Manager in Burnaby, BC, thriving in a hybrid work setting. Engage in the collections process and improve customer interactions.
RB Global offers this unique opportunity seeking a seasoned Collections Account Manager with five years of relevant experience. You'll focus on early-stage collections, manage account priorities, and analyze processes for improvements. Strong communication is essential, as you will negotiate payment timelines and ensure resolutions for outstanding accounts.
Key Responsibilities:
• Conduct early-stage collections for commercial and consumer portfolios
• Prioritize accounts based on strategies for collection
• Identify process gaps and suggest actionable improvements
• Develop solutions for resolving payment issues and defaults
• Report collection results using both qualitative and quantitative methods
Requirements:
• 5 years in collections, particularly in financial r...