Experience Designer (UX, AIX etc), Junior to Mid-Level - Creative Design Strategy Department, Marketing Division

Description

The Creative Design Strategy Department (CRD) is Rakuten Group's cross-functional CX/UX organization, operating over 70 services domestically and internationally, serving over 90 million accounts in Japan. Our mission is to maximize Rakuten Group's brand and business value through the continuous improvement and evolution of company-wide customer experience and creative quality. 

-Designing customer experiences that strengthen the Rakuten Ecosystem as One Rakuten. 

-Planning and providing design assets & solutions that maximize the use of technology, including AI. 

-Supporting the business launch of group-focused and new businesses (CX design, verification, and improvement). 

-Enhancing company-wide customer-centricity, creating best practices in the CX domain, and improving capabilities. 

Position: 

Why We Hire 

In recent years, due to changes in the social environment and market, the role of c...