Executive - Import Customer Service & Documentation
Posted by Sea-lead • , , Malaysia, , , Malaysia, Malaysia
About the Role
Executive - Import Customer Service & Documentation
Department: Imports
Location: Malaysia
Experience required: 3 - 5 years
Executive – Import, Customer Service
Department:
Customer Service
Grade:
C
Reporting to:
Assistant Manager - Customer Service and Documentation
Direct reports:
None
Job purpose:
· The primary role of the Import Customer Service Executive is to effectively handle the front facing end to end activities of the Import cycle and all the relevant interactions/ correspondence with Customers/ internal Stakeholders relating to Booking Release, SI updating, Invoicing, BL release, Loading Delivery status etc. This role reports into the Asst Manager CS/ Documentation.
Main tasks and responsibilities:
Customer Relations
· Core responsibili...
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