About the Role
United Arab Emirates - Customer Service & Documentation – Executive - Customer Service / Full Time
Job title
Executive – Customer Service (SOC)
The primary role of the Executive – Customer Service (SOC) is to effectively handle the front facing end to end activities of the sale and all the relevant interactions/ correspondence with customers/ internal stakeholders relating to booking release, invoicing, status etc.
Main tasks and responsibilities Customer Relations- Booking co-ordination with the customer for booking and booking related queries.
- Co-ordination with customers & operation team and follow up with them until the containers is loaded & discharge at destination.
- Haz, Flexi, Special cargo (OOG) approval follow up with the Dg desk with all slot operators.
- Co-ordination with customers and Ops Team for issuing forms and for after cut-off Via permission & all terminal relat...
Ready to Apply?
Submit your application today and take the next step in your career journey with Sea-lead.
Apply Now