About the Role
About You
Your focus is to provide retail administrative support to complete a customer’s journey from order up until delivery. You will need to liaise with external parties including customers and banks/FI as well as networking with internal stakeholders to complete the processes. Your direct report would be the designated Branch Operations, Assistant Managers.
Your Day-to-Day
Vehicle Handover & Inspection
- CCL Car Handover Checklist & Rejection Submission
- Conduct Pre-Delivery Inspections (PDI)
- Perform inbound and outbound inspections on all EC to EC transfer cars and update records accordingly.
- Vehicle Maintenance & Upkeep
- Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
- Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
- Coordinate Car Wash or USP. Update AppSheet.
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