Full-time

EWP Telephone Clinician

Posted by Life Healthcare • Johannesburg, Gauteng, South Africa

📍 Johannesburg, Gauteng 🕒 February 23, 2026

About the Role

Function Clinical / Counselling Facility Position EWP Telephone Clinician Introduction

A vacancy exists for an EWP Telephone Clinician within Life Health Solutions Employee Wellness. The position will be reporting to the EWP Team Leader. The successful candidate will be responsible for providing quality emotional consultations and counselling with employees telephonically. The role will require referral management, and follow-up on referrals to the EWP Practitioner network and ensure services are in line with the clients’ service level benchmarks.

Critical Outputs
  • Provide quality emotional phone counselling and consultation services to relevant stakeholders

  • Demonstrate appropriate consultation methodology that is efficient, customer focused and professional and in line with clinical protocols provided by Life Health Solutions

  • Link, and follow-up on face-to-face referrals to the EWP Practitioner network and ensure resolution with service level benchmar...
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