About the Role
The role is expected to carry out following function/activities as part of this job.
- Provides expert judgment and analysis for the design, development and implementation of desktop systems.
- Analyzes requirements to ensure the system meets performance needs.
- Maintains, repairs, and troubleshoots desktop hardware and software packages.
- Assists with desktop/laptop images including updates, patches and performance/process enhancements.
- Responsible for writing documentation to describe existing and new environments, technologies and enhancements.
- Assists with writing, testing, and installing packages for software upgrades/patches.
- Work with offshore teams
Experience/Skill requirements (including products knowledge)
- 3 years experience supporting Microsoft systems (Windows7, 8.1,10 &11) in IT Infrastructure function.
- Good background supporting MS 365 suite
- Must have knowledge ...
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