Full-time
ERP Support Analyst at Jonas Construction
Posted by Jonas Construction Software • markham, on, Canada
About the Role
Step into the role of ERP Support Analyst at Jonas Construction and be the crucial link in customer software support. Combine your accounting knowledge with excellent communication skills in this dynamic position.
As part of the Jonas Construction team, you'll provide vital support for their ERP software, addressing customer calls and resolving software-related issues. Your expertise in accounting and customer service will ensure high-quality support and client satisfaction. This role requires strong problem-solving abilities and the capacity to remain composed under pressure.
Key Responsibilities: • Provide dedicated support for ERP software applications • Analyze and troubleshoot client issues for rapid responses • Manage workflow effectively during busy periods • Act as a liaison to enhance client communication • Collaborate with different departments for swift resolutions
Requirements: • Background in application/customer support desirable • Experience wi...
As part of the Jonas Construction team, you'll provide vital support for their ERP software, addressing customer calls and resolving software-related issues. Your expertise in accounting and customer service will ensure high-quality support and client satisfaction. This role requires strong problem-solving abilities and the capacity to remain composed under pressure.
Key Responsibilities: • Provide dedicated support for ERP software applications • Analyze and troubleshoot client issues for rapid responses • Manage workflow effectively during busy periods • Act as a liaison to enhance client communication • Collaborate with different departments for swift resolutions
Requirements: • Background in application/customer support desirable • Experience wi...
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