About the Role
CTG is seeking an experienced Epic Support Analyst with deep expertise in Prelude and Real-Time Eligibility (RTE) to support front-end revenue cycle operations. This role will focus on maintaining, optimizing, and supporting Epic applications that drive patient access, registration, scheduling, and eligibility workflows.
The ideal candidate will bring strong Epic system knowledge, hands-on support experience, and a solid understanding of how front-end workflows impact downstream Revenue Cycle performance.
**Key Responsibilities**
+ Provide day-to-day support for Epic Prelude, and RTE applications
+ Troubleshoot system issues, workflows, and user-reported problems impacting patient access and registration processes
+ Collaborate with operational stakeholders to gather requirements and implement system enhancements
+ Configure and maintain Epic build to support efficient scheduling, registration, and eligibility verification
+ Monitor system perform...
The ideal candidate will bring strong Epic system knowledge, hands-on support experience, and a solid understanding of how front-end workflows impact downstream Revenue Cycle performance.
**Key Responsibilities**
+ Provide day-to-day support for Epic Prelude, and RTE applications
+ Troubleshoot system issues, workflows, and user-reported problems impacting patient access and registration processes
+ Collaborate with operational stakeholders to gather requirements and implement system enhancements
+ Configure and maintain Epic build to support efficient scheduling, registration, and eligibility verification
+ Monitor system perform...
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