EOI - Customer Success Manager, Implementations

About Us

CorePlan is a Perth, Western Australia based tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations across mining, and our momentum is strong. We are a high-performing team of self-starters building the next generation of mining software, and we are expanding internationally.

The Role

We are opening expressions of interest for a detail-oriented Customer Success Manager. This role will focus primarily on implementations and onboarding, ensuring smooth transitions from sale to full platform adoption for our clients.

Key responsibilities

• Lead end-to-end presales and implementation projects from kick-off to go-live
• Develop and execute detailed project plans tailored to each customer's needs
• Configure the CorePlan platfo...