Full-time
Enterprise Tech Support Engineer — Networking & Debugging
Posted by Cesium • Mexico, ciudad de méxico, Mexico
About the Role
Cesium is seeking a Technical Support Engineer to join Bentley Systems’ Global Product Support organization. The role involves delivering expert technical guidance, troubleshooting complex issues, and providing user support across Bentley’s engineering software products. Candidates should have a Bachelor's degree in a relevant field and at least 2 years of technical support experience. Responsibilities include acting as the main user support contact, analyzing logs, and collaborating with teams globally. A user-centric approach and strong communication skills are essential.
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