Full-time
Enterprise Program Coordinator
Posted by Agilent Technologies • Singapore, Singapore, Singapore
About the Role
Job Description
The EPC is a key operational contact for Agilent’s customers, ensuring smooth program delivery, operational excellence, and a differentiated customer experience. You will work closely with customers, internal teams, and external partners to coordinate programs, solve challenges, and implement solutions.
Key Responsibilities:
The EPC is a key operational contact for Agilent’s customers, ensuring smooth program delivery, operational excellence, and a differentiated customer experience. You will work closely with customers, internal teams, and external partners to coordinate programs, solve challenges, and implement solutions.
Key Responsibilities:
- Serve as the primary operational liaison between Agilent and key customers
- Coordinate scheduled and reactive/unplanned services to meet customer needs
- Ensure timely resolution of customer inquiries by engaging the right internal and external teams
- Collaborate with cross-functional partners to identify challenges, develop solutions, and implement best practices
- Support program and project delivery with a focus on operational excellence and customer satisfaction
- Integrate onsite with customer teams, providing hands-on support and building strong relationshi...
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