Full-time
Enterprise Client Success Specialist
Posted by Meltwater • WorkFromHome, Ciudad de México, Mexico
About the Role
A global technology company is seeking a Client Support Specialist in Ciudad de México. This role involves managing enterprise clients, translating data into actionable insights, and enhancing customer satisfaction. The ideal candidate should have a Bachelor's degree, at least 3 years of B2B client support experience in the SaaS sector, and strong analytical skills. A collaborative mindset and excellent communication abilities are essential, as the position supports multiple stakeholders across regions. A hybrid work model is available, requiring office attendance three days a week.
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