About the Role
Meet Siena
Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.
Siena doesn’t just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. We transform how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.
About The Role
You’ll lead the teams building the first intelligence layer for customer experience. This spans AI pipelines, evals, integrations, and multi‑agent orchestration. Your job is to turn ambitious product bets into reliable systems while keeping the team energized, aligned, and focused.
We’re looking for a leader with a b...
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