Engineering Administrator (Field Service)

Engineering Administrator (Field Service)

£26,000 + 24 days holiday + Flexitime + benefits

Exeter

Are you an experienced service advisor or administrator looking to further your career with a well-established company supplying to clients globally?

Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career?

On offer is a Service & Warranty Advisor / Engineering Administrator role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution.

This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances

The role:

To handle calls, email enquiries and issues covering all a...