Engagement Manager

Responsibilities

Serve as the primary point of contact for clients, ensuring all deliverables are aligned to business goals, KPIs, and executed on time and at high quality. Translate client goals into actionable marketing objectives, roadmaps, and measurable deliverables. Lead cross-functional teams (developers, strategists, designers, and QA) to deliver integrated MarTech programs that drive measurable impact. Oversee project execution across multiple workstreams, ensuring clarity in scope, timelines, priorities, and dependencies. Track all work in project management tools, and partner with internal teams to ensure appropriate resourcing, balanced workloads, and on-time delivery of assets. Maintain visibility into team capacity and allocation, partnering with Engagement Coordinators to ensure work is assigned based on availability, skillset, and priority. Identify risks or roadblocks that may impact delivery, timelines, or quality, and proactively drive resolution plans with ...