Full-time
Endpoint Security Support Specialist
Posted by Fortinet • Mexico, ciudad de méxico, Mexico
About the Role
Fortinet is looking for a Staff Technical Support Specialist in Mexico City to troubleshoot and provide support for Fortinet’s Endpoint Solutions, including EMS and EDR.
The ideal candidate will have strong technical support experience, communications skills, and deep knowledge of operating systems. Responsibilities include acting as an escalation point for high-profile cases and managing customer expectations while resolving technical issues.
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