Full-time
End-User Desktop Support Specialist
Posted by Asurion • bogotá, bogotá, distrito capital, Colombia
About the Role
Asurion is seeking an End User Support Analyst to deliver technical support to both local and remote users via various channels like telephone and email. The role involves diagnosing and resolving incidents efficiently, prioritizing workflows, and collaborating on multiple IT projects.
Candidates should have 1-2 years of technical support experience, excellent communication skills, and the ability to lift IT equipment. The position emphasizes support for networking, telecom, and mobile devices in a high-pressure environment.
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