Full time

EMEA CRM Operations Admin (m/f/x)

Posted by 3M • Wrocław, Lower Silesian Voivodeship, Poland

📍 Wrocław, Lower Silesian Voivodeship 🕒 February 24, 2026

About the Role

Job Description:

The Impact You’ll Make in this Role 

As an EMEA CRM Operations Admin, you will have the opportunity to explore new ideas and collaborate with innovative and diverse colleagues across the globe.

Here, you will make an impact by:

  •  Monitoring CRM work queues, managing incoming requests, and resolving issues within SLA timelines
  •  Managing Salesforce reports, dashboards, public groups, and queues
  • Identifying data quality and process improvement opportunities, analyzing delays, and recommending corrective actions
  • Supporting team strategy, business transitions, and preparing metric reports and ad hoc analyses
  • Training and consulting internal stakeholders; overseeing end‑to‑end processes and escalating issues when necessary
  • Managing CRM‑related projects, delivering assigned tasks within SLA
  • Participating in system implementations and testing; performing other CRM‑related tas...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with 3M.

    Apply Now