Full time
Email Process & Chat Process
Posted by Wings Global Services • Andheri, Maharashtra, India
About the Role
Job Overview
We are seeking a dedicated individual for the role of Email Process & Chat Process at Wings Global Services. This is a full-time, junior-level position based in Andheri. The ideal candidate should have 1 to 3 years of work experience, delivering exceptional customer service through email and chat support, navigating CRM software effectively, and efficiently resolving client queries.
Qualifications and Skills
- Email Support (Mandatory skill): Demonstrated ability to manage and respond to a high volume of emails efficiently and accurately.
- Live Chat Support (Mandatory skill): Experience using live chat tools to provide real-time solutions to customer queries.
- Customer Service (Mandatory skill): Proven track record of maintaining positive relationships with clients and addressing their needs promptly.
- Problem Solving: Ability to analyze customer queries and offer practical solutions ...
Ready to Apply?
Submit your application today and take the next step in your career journey with Wings Global Services.
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