Full-time
Email And Chat Support - Ticketing Agent- Weekends Off
Posted by Confidential • san juan, national capital region, Philippines
About the Role
We are looking for experienced Online Assistants to join our Travel Account team. The role involves assisting customers with travel bookings, changes, and inquiries.
Key Responsibilities:
• Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo).
• Provide professional and accurate assistance via email, chat, or ticketing systems.
• Ensure high levels of customer satisfaction and compliance with service standards.
• Accurately update booking details and maintain proper documentation.
• Resolve customer concerns efficiently while adhering to travel policies and procedures.
Qualifications:
• At least 1 year of experience using GDS (Amadeus, Sabre, Galileo, or similar platforms).
• High school graduate (K-12), college level, or graduate.
• Strong written and verbal English communication skills.
• Detail-oriented with good pr...
Key Responsibilities:
• Manage customer travel-related requests including bookings, cancellations, and itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo).
• Provide professional and accurate assistance via email, chat, or ticketing systems.
• Ensure high levels of customer satisfaction and compliance with service standards.
• Accurately update booking details and maintain proper documentation.
• Resolve customer concerns efficiently while adhering to travel policies and procedures.
Qualifications:
• At least 1 year of experience using GDS (Amadeus, Sabre, Galileo, or similar platforms).
• High school graduate (K-12), college level, or graduate.
• Strong written and verbal English communication skills.
• Detail-oriented with good pr...
Ready to Apply?
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